Privacy policy
This policy explains what information Perchride collects, how we use it, and the choices you have.
Information We Collect
When you place an order or contact us, we collect the information you provide directly: name, shipping and billing address, email address, phone number, and payment details. We also automatically collect limited technical information, such as your IP address, browser type, and pages visited, to help our site function properly and to understand how it is used.
How We Use Your Information
We use your information to process and fulfill orders, communicate order updates, respond to support requests, and, if you have opted in, send occasional product news. We do not sell or rent your personal information to third parties.
Payment Information
Payment details are processed securely through our payment provider and are never stored on our servers. Perchride does not have access to your full card number at any point in the checkout process.
Cookies & Tracking
We use cookies to keep your cart working between visits and to understand how visitors use our site, so we can improve it. You can disable cookies in your browser settings, though some site features may not work as intended.
Third-Party Services
We work with trusted third parties, such as our payment processor and shipping carriers, who receive only the information necessary to complete their part of your order. These providers are not permitted to use your information for their own marketing purposes.
Data Security
We use industry-standard measures to protect your information, including encrypted checkout. No method of transmission over the internet is 100 percent secure, but we work to protect your data at every step.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing perchride@support.com. We will respond to verified requests within a reasonable timeframe.
Children's Privacy
Our site is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes take effect as soon as they are posted on this page.
Contact Us
Questions about this policy or your data can be sent to perchride@support.com.